Help

We want you to enjoy browsing around our website. It has been designed with you in mind. Here are a few notes which will hopefully help to make your experience a pleasant one. 

Navigation

You can navigate by using the left hand menus. You will see that once you click on a category, for example clothing, sometimes you have further options to narrow down the number of products displayed. E.g. clothing can be narrowed to t-shirts & vests. You also have an option to narrow these down further by choosing a price band.

Should you wish to remove a price band after you have clicked on one, simply click "show all" which is displayed above all the product images.

Accessibility

This website is compliant with the Disability Discrimination Act. If you are experiencing any issues with accessing any content, firstly please let us know as soon as you can. Secondly, you may not be aware that there are a number of ways to improve your experience online generally. The BBC offer some excellent advice - click here to read their helpful guidance.

Buying Online

When checking out, the process of ordering is very straightforward and secure. Your details are safe and you can find our privacy policy here. You may wish to create an account with us to allow you to track the progress of your order. When we update the status of your order, you will be notified by email. However, you don't need to create an account, simply click "no thanks" during the checkout process to be taken straight through.

Currency Conversion

All prices shown on this website are in British Pounds. If you require an indication of the equivalent price in your own currency, there is a link to a currency convertor on the checkout page. Simple click on the link and scroll down to the currency converter. Enter in the amount you would like to check and select your preferred currency. Please note that this converter to be used as a guideline only, and that your own credit card company will make the conversion at their set rates for the date that the transaction is processed by them.

Delivery and Returns

If you have any questions regarding delivery or returns, you may find the answers in our delivery and returns policies which are here. Alternatively, just give us a call on 020 7935 0044.

Product Zoom

You may have noticed that each product has a zoom feature. To use this, simply click the grey button which is directly under the product photo on the right hand side. You can then use your mouse to drag the image by holding the left mouse button and moving it.

If you have any questions at all regarding this website, we would like to hear from you. Please contact us by email at info@crestoflondon.co.uk or by telephone on 020 7935 0044.

We hope you enjoy your visit.